Privacy Policy
Last Updated: December 27, 2025
1. Introduction
XStable (“we,” “us,” or “our”) is committed to protecting the privacy of our users (“User” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the XStable App (the “App”) and related services (collectively, the “Services”).
By using our Services, you acknowledge that you have read and understood this Privacy Policy, and you agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service. If you do not agree with any part of this Policy, please stop using the App.
2. Information We Collect
We collect only the information necessary to provide our Services to you. The App does not require registration or login, and we do not ask you to provide account information such as your name, phone number, or email address. We also do not collect device identifiers or use third-party analytics tools. The types of information we collect include:
2.1. Information You Provide to Us
- Price Alert Settings: When you use the price alert feature, the alert conditions you set (such as the instruments you follow and your target prices) are stored locally on your device and are used to display price alert notifications within the App.
- Communication Data: If you contact us by email, we may receive your email address, the contents of your message, and any other information you choose to provide.
2.2. Automatically Collected Information
- Basic Request Information: When the App requests market data and news content from our servers, our servers may record your IP address, device model, operating system and version, App version, and request time in order to keep the Services running reliably and secure.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide the Services: To display candlestick charts, real-time prices, and news, and to show price alerts within the App according to your settings.
- To Maintain the Services: To troubleshoot technical issues and ensure the stability and availability of the Services.
- Security: To detect, prevent, and address security vulnerabilities or malicious activity (such as malicious data scraping or abuse of the Services).
- To Comply with Legal Obligations: To comply with applicable legal obligations, such as responding to lawful requests from authorities.
- To Respond to Your Requests: To handle inquiries, feedback, or data rights requests you submit by email.
4. Sharing and Disclosure of Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We may share necessary data with third-party vendors that provide cloud hosting services for us (such as AWS/Google Cloud). These vendors may use your information only to the extent necessary to provide services to us.
- Legal Requirements: We may disclose information if required by law, or in the good-faith belief that such disclosure is necessary to comply with applicable laws and regulations or a court order.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, and we will require the recipient to continue to comply with this Policy.
5. Data Security and Retention
- Security: We implement reasonable security measures (such as encrypted transmission and access controls) to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.
- Retention: We retain server log information and email correspondence only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law. Price alert settings stored locally on your device are retained until you delete the App or clear its data.
6. Your Data Protection Rights
Depending on your location (e.g., EEA, UK, California), you may have certain rights regarding your personal data, including:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You can request that we correct any information you believe is inaccurate.
- Right to Erasure: You can request that we erase your personal data.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
Because the App does not require login, the data we hold generally cannot be linked directly to a specific individual, so we may need you to provide additional information (such as the email address you used to contact us) to verify your identity. To exercise these rights, please contact us at support@xstable.ai.
7. Children’s Privacy
The App is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have collected such data, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated policy will be posted within the App with a revised “Last Updated” date. We encourage you to review this Policy periodically. For material changes, we will notify you through appropriate means, such as an in-App notice.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: support@xstable.ai